Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma courses cover professional telephone techniques and call handling etiquette, with an emphasis on customer service.
This course is ideal for those seeking to deliver professional telephone standards on a consistent basis. Your customers can display a variety of different communication stylesand behaviour types and this online course will equip you with professional telephone techniques for dealing with all customers successfully.
Global Edulink, as a leading training courses provider in the UK, this course allows you to enhance your Telephone skills and prove to employers and recruiters that you’re able to provide Telephone customer service duties to the highest standards.