Develop skills to solve conflicts



A Distância

1 101 €

*Preço indicativo

Montante original em GBP:

£ 998


  • Tipologia


  • Metodologia

    A distância

  • Duração


  • Início

    Datas a escolher

  • Envio de material didático


  • Serviço de informação



Very few careers offer great personal and professional satisfaction, such as mediation and conflict resolution. Therefore, Emagister in this opportunity to present this course of Mediator to advance your career.

Mediation is becoming an increasingly popular way to solve disputes. In addition, mediation ensures privacy, while advertising can not be avoided when disputes are issued in court. Because of all these factors, mediators have above-average growth in employment and are expected to continue to have it.

Mediation is an important and satisfying profession in which you will actively promote negotiation and resolution among the parties in dispute by providing guidance and encouragement, working collaboratively with the parties involved and finding creative ways to have a mutual solution.

Mediation is a very valuable set of skills that you should have when performing your daily tasks. In fact, it is these skills that will differentiate the mediator from their colleagues.

The good personal characteristics that aspiring mediators should have include: honesty, neutrality, judgment, good communication skills, confidence and the ability to work well as a team.

Form yourself as an excellent mediator with this opportunity to learn. Go ahead and request more information in Emagister.

Mediation skills are a valuable asset to your career and many employers find it highly desirable that employees hold these skills.
This entire course is carried out via Distance Learning (also known as correspondence learning). Distance learning is ideal if you need to adapt around work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.

Informação importante

Esta formação é para mim?: Anyone with a dream and desire to succeed in mediation.




Distance Learning


Datas a escolher Inscrições abertas


  • Change Management
  • Decision Making
  • Negotiation Skills
  • Influencing Skills
  • Delegating Skills
  • Conflict Resolution
  • Problem Solving
  • Communication Skills
  • Time management
  • Mediation
  • Settlement
  • Building Trust
  • Cooperation
  • Laying the Groundwork
  • Operating Mediations
  • Effective Mediation Managing
  • Plan for Mediation
  • Mediation Session
  • Disputing Parties
  • Formal Agreement


1             Understanding Dispute Resolution and Mediation

Managing and Resolving Conflict

Operating Mediations

2             Laying the Groundwork for Effective Mediation Managing

Initial Contacts with the Disputing Parties

Selecting a Strategy to Guide Mediation

Collecting and Analysing Background Information

Designing a Detailed Plan for Mediation

Building Trust and Cooperation

3             Conducting Productive Mediation

Beginning the Mediation Session

Defining Issues and Setting an Agenda

Uncovering Hidden Interests of the Disputing Parties

Generating Options for Settlement

4             Reaching a Settlement

Assessing Options for Settlement

Conducting Final Bargaining and Reaching Closure

Achieving Formal Agreement or Settlement

Dealing with Special Situations

Multiparty Mediation Strategies

Binding Settlement Agreements (Templates Provided)



1 101 €

*Preço indicativo

Montante original em GBP:

£ 998