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ITIL® CONTINUAL SERVICE IMPROVEMENT

4.4
6 opiniões
  • Training was good and I learned a lot about analyzing data in a simple and easy manner. It was great.
    |
  • The training was good and relevant I appreciate the efforts and thanks for it.
    |
  • It was a lovely experience, I would choose SprintZeal every time for their great services. I enjoyed a lot and my experience was great.
    |
SprintZeal

Curso

Online

Preço Emagister

13 € 83 €

*Preço indicativo

Montante original em USD:

$ 15 $ 99

Descrição

  • Tipologia

    Curso

  • Nível

    Intermediate

  • Metodologia

    Online

  • Duração

    180

  • Início

    Datas a escolher

  • Campus online

    Sim

  • Envio de material didático

    Sim

  • Serviço de informação

    Sim

Descrição

ITIL Continual Service Improvement process uses methods from quality management in order to learn from past results. This process aims to improve the efficiency of IT processes with the concept of continual improvement. It uses a metric driven approach to identify opportunities for improvement and to measure the impact of improvement efforts. It is a phase of ITIL service lifecycle. It ensure that participants in service delivery understand that identifying opportunities for improvement is their responsibility

Informação importante

Quais são os objetivos da formação?: ITIL Continual Service Improvement training from VMedu Partnered Sprintzeal’s makes sure that allows one to prepare for the ITIL® CSI exam in the comfort of their own place.

CSI is based on the Plan-Do-Check-Act approach developed by W. Edwards Deming. This is implementing the CSI approach, as follows:

What is the vision?
What is our long-term objective?
Where are we now?
What are the current values of our KPIs?
Where do we want to be?
What are the desired KPI values?
How do we get there? What’s the plan?

CSI uses a 7-step process to guide how data is collected and used:
Define the objectives
Determine what to measure
Collect the data
Process the data
Analyze the data
Present and use the information
Implement improvement

Esta formação é para mim?: Many people have a personal continual improvement plan (although they may not call it that). For example, perhaps they decide they want to become more physically fit. First, they must define what “more physically fit” means to them. Then they measure their current fitness level and set goals for where they want to be. They may then decide to start walking half a mile every morning. Once they accomplish that for two weeks, they might increase the distance to one mile. After a month of walking one mile, they might increase the distance to a mile and a half, and so on. They measure their progress at regular intervals to determine where they are in relation to their goals. Once they meet their physical fitness goals, they select something else in their lives that they want to improve, and the improvement process begins again.

Preço para usuários Emagister:

Requisitos: Candidates must have two years of relevant work experience

Instalações

Localização

Início

Online

Início

Datas a escolher Inscrições abertas

Opiniões

4.4
fantástico
100%
4.4
fantástico

Avaliação do curso

O recomendam

Avaliação do Centro

Martha

05/02/2018
O melhor: Training was good and I learned a lot about analyzing data in a simple and easy manner. It was great.
A melhorar: .
Curso realizado: Fevereiro 2018
Recomendarias esse centro?: sim

Matthew

09/01/2018
O melhor: The training was good and relevant I appreciate the efforts and thanks for it.
A melhorar: Nothing
Curso realizado: Janeiro 2018
Recomendarias esse centro?: sim

Shekhar Deshmukh

06/06/2018
O melhor: It was a lovely experience, I would choose SprintZeal every time for their great services. I enjoyed a lot and my experience was great.
A melhorar: .
Curso realizado: Junho 2018
Recomendarias esse centro?: sim

Robert Waters

28/05/2017
O melhor: I passed my ITIL Foundation exam thanks.
A melhorar: .
Curso realizado: Maio 2017
Recomendarias esse centro?: sim

Neha Sharma

08/06/2017
O melhor: Indeed this training will help me understand my day to day work that I do in my office, I am glad I passed my exam. And special thanks to trainer who helped me on this.
A melhorar: .
Curso realizado: Junho 2017
Recomendarias esse centro?: sim
* Opiniões recebidas pela Emagister e iAgora

Matérias

  • Management
  • IT
  • Quality
  • Quality Training
  • Continuous process monitoring systems
  • ITIL
  • Service
  • Improvement
  • Certified
  • Audio-Video

Programa

  • ITIL® Continual Service Improvement

    23 High Quality Online Self Learning Audio-Videos, complete ITIL® Continual Service Improvement Training 

  • Join over 99% Success rate for the first time exam takers.

  • Book Your Exam after completing online learning, Exam Cost includes in the course fees(Except India). Get 16 PDUs Certificate to maintain your PMI Credentials.

  • Trusted by Millions across the Globe High quality E-Learning content with strategy to clear the ITIL® Continual Service Improvement Certificate Exam at First Attempt.

  • We assure your success, talk to us for more information.

  • 10 days Money Back Guarantee, buy without worries. Ask for full refund if you are not satisfied.

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  • Don’t Pay More..!! When we are ready to give you for lesser price. Talk to us, if you see someone else have better pricings than us.

ITIL® CONTINUAL SERVICE IMPROVEMENT

Preço Emagister

13 € 83 €

*Preço indicativo

Montante original em USD:

$ 15 $ 99