I invariably wanted to get into hotel and hospitality management. My definitive vocation yearnings are to wind up a chief in a 5 star lodging. To date I have observed the learning background to be extremely significant and pragmatic.
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We took admission together and completely loved it. We learnt around a key perspective, which is suitable for the level it is gone for - you can just truly admire that when you have finished the course.
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The certification, cognitive content, and competence that I have gained through ICI played a major role in accomplishing my position. The company I work for was quite amazed with the educational curriculum of the school. Thanks ICI.
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Serviço de informação
Do you want to have access to a wide range of professional sectors in the hospitality industry? Emagister offers the Hospitality Management course. The ICI gives its students the opportunity to receive knowledge in the industry of their choice to increase their value to employers. In a year from now, you can receive the degree in Hospitality Management. Your diploma will now give you that competitive advantage to explore interesting career opportunities.
The ICI hotel and hospitality program has been planned in conjunction with industry leaders and helps you learn enough skills to be successful within the industry quickly and conveniently.
Graduates with a degree in Hospitality Management can work in industries that include catering, conferences and event management; Within the sector of tourism, leisure and entertainment, as well as the management of facilities and gastronomic services. There are also job opportunities available in the public sector, such as schools, hospitals, transportation and armed services. This degree opens a large number of options for you to explore which career path is best for you.
Accelerate your career in hotel and hospitality services and management, learn the internal secrets of how to become a hotel and hospitality professional in months, not years! Study a hotel and hospitality course designed in conjunction with the hospitality and hotel industry, free up valuable time, do not waste time and money going to classes, study at your own pace whenever and wherever you want, have access to a tutor.
If you have any questions, request more information through the Emagister website. An advisor will contact you!
Quais são os objetivos da formação?: The objective is to provide you with the leadership and interpersonal skills, that will separate you from other candidates when looking for employment. You will learn practical innovation, discreet discipline, and professionalism.
Esta formação é para mim?: This course is intended for those who want a degree in less than the standard university time span. Those that are excited about future job opportunities and have the desire to work hard to achieve the proper skills and knowledge in Hospitality Management.
Requisitos: There are NO previous work or education requirements for entry into any course level. Students may enrol directly into the diploma or advanced diploma levels without completing lower ranked qualifications. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.
Avaliação do curso
Avaliação do Centro
George & Ronda El-Azzi
- Hospitality Management
- Hotel Management
- Food Service
- Hospitality Marketing
- Service Management
- Hospitality catering
- Hotel financial management
- Hotel reception
- Hotel stock management
- He Firm in the Hotel
Course Outline: What You Will Cover
The ICI hospitality and hotel program has been designed in conjunction with industry leaders and helps you learn the skills you need to succeed in within the industry quickly and conveniently.
The Hotel Industry, The Scope of the Industry, The Firm in the Hotel and Catering Industry, Hotel Management, Planning, Policy
2 Organisation of the Hotel Workplace
Organisation, The Nature and Purpose of Organisation, The Mechanistic View of Organisation, The Human Relations View of Organisation, The Systems Approach to Organisation, Organisation Structure, The Informal Structure, Hotel Organisation
3 Staff Management in Hotels
Work Charts, Communication and Coordination, Staff Management, Monitoring Workloads and Work Procedures, Authority/Chain of Command, Career Structure
4 Control Systems
Sources and Storage of Information, Creating and Maintaining Information, Creating and Maintaining Control Systems, Types of Control, Production Control, Quality Control, Sales Control, Labour Utilisation Control, Materials Control, Maintenance Control, Financial Control, Setting Standards and Corrective Action, Work Study, Organisation and Methods
5 Front Desk Management (Reception)
The Functions of the Front Office, Customer Service, Dealing with Grievances & Complaints, Understanding Communication, Conversation Development, Using the Telephone, Business Letters, Promotions and Customer Relations, Client Interpersonal Skills, Self Esteem & Reinforcement, etc
6 Servicing Rooms and General Cleaning
Service Equipment, Direct Purchase of Hire of Equipment, Linen: Purchase or Hire, Choice of Fabrics, Structure and Properties of Fibres, Linen Room Organisation
7 Building and Facility Management
Daily, Periodic and Planned Preventative Maintenance, Frequent Maintenance Problems, Safety, Furniture, Fittings, Managing Maintenance, Building Maintenance, Toilets and Locker Rooms
8 Activities Management
Tour desk, gymnasium, events (eg. Weddings, balls etc), In house Services, Recreation Facilities, Guest Information Services, Swimming Pools, Spa & Sauna Facilities, Activities Management, Tourism
9 Food Service
Types of Food Service (eg. Room Service, Bar, Restaurant, Coffee Shop etc), Kitchen Design & Equipment, Service Facilities, Food Service Management, Food Purchasing, Dealing with Complaints
HOW WILL YOU BENEFIT?
• Fast track your career in Hospitality and Hotel Management
• Learn the inside secrets of how to become a Hospitality and Hotel Management pro in months not years!
• Study at your own pace whenever and wherever you are
• Have access to a tutor who works in the industry you are training for
• Easy interest-free payment plans
Delivery mode: Distance Learning
Start a career in the fast-growing hotel and hospitality industry. Hotels, resorts, cruise ships, private / corporate owned restaurants and special catering events all provide good employment opportunities for those wanting to enter this industry. Graduates will typically find work in the following capacities:
• Bar managers
• Catering managers
• Hotel management trainees
• Housekeeping supervisors
• Manager, health and leisure department
• Marketing consultants
• Night auditor
• Purchasing officers
• Restaurant supervisors and managers
• Tourism and travel consultants
• Hospitality entrepreneur: restaurant owner, mobile catering, hospitality staff recruitments etc